PRO ANSWER

This sounds like a much needed training!!  Some of the things teachers have said to me have left me wondering if people think before they open their mouths!  I remember when I went in to meet with my son's teacher to tell her that my husband and I were getting separated, she said "oh boy.... this poor kid... he is already dealing with so much and now this!?"  (My son has adhd so academics have always been somewhat of a challenge for him)  Needless to say, I was appalled, but realize that sometimes people just speak thier mind and don;t have adequate filtering!

I think the most important message to get across to these teachers is nature of the parent/child relationship.  The mere facty that most parents see their children as an extension of themselves leaves them feeling very vulnerable and defensive when it comes to any criticism, even if the teacher is only discussing the issue out of concern.  They need to be very cognicent of the defensive nature of the parent and where that passion is coming from.  Also, they need to be very aware of the words they choose.  They chould use words of compassion and understanding and be sure not to use any words that would make the parent feel as though they are being judged or attacked.

Now, in a case where the parent is attacking the teacher, remind the teacher that it is most likely not personal.  they are simply feeling scared and insecure.  They fear what you think of their child and of them and in many cases it can simply be a case of denial because they don't want accept that there may be an issue.  Using encouraging and compassionate language, expressing that you are concerned, and following all criticisms up with positive things about the chid so the parent doesn't feel under attack is the best way to approach delivering "bad news."

Hope this helps!

PRO ANSWER

PRO ANSWER

Thank You Stacy!  The training was a success! We focused on all of what you suggested as well as paying attention to your body language, making a connection and how to handle criticism and respond professionally and with purpose.  This is a very important issue - you are right - parents need to know that thier children are genuinely cared about and teachers need to remember that parents just want what is best for their kids (just like they want the best for theirs).  Thanks again!! I'm so happy I have a place to network professionally!! :)